Lowest Price Guaranteed!

Once in Rome’s “Lowest Price Guarantee” protects you two ways. First, if you find a lower price for the same tour before taking your tour, send us the details and we’ll refund the price difference. No gimmicks, no exceptions.

Second, we also protect you against arriving at a destination and finding the same tour or activity offered at a lower price from our operator. If you do happen to find a lower price direct from our operator, simply send us the details and we’ll refund the price difference.

Requesting a Refund is Easy!

To submit a refund request, send an email to info@onceinrome.com with your name, Once in Rome Booking Number or Itinerary Reference Number and your transaction details, plus proof (receipt, price list, flyer, web address or web screen shot, etc.) of the lower price, within 72 hours you will receive refund.